Orders over £75 are shipped free of charge throughout the United Kingdom.
Orders under £75 or £100, depending on location will incur a shipping cost depending on the delivery post code.
We use couriers including Hermes, UKMail and the Royal Mail to ship products ordered from us depending on the size and weight of the parcel(s). Some heavy items may have additional costs or shipping restrictions due to their volume, weight or hazard classification, we will inform you of these on those items.
We will provide a tracking number where applicable so you know where your parcels are and when to be in to accept & sign for delivery.
Most items are shipped on a next day service. Heavy orders over 25 kg will be shipped using a 2-3 day service. We will contact you if this applies
Some items or orders may be shipped by us using our own vehicles where you are within a reasonable distance for us to do this cost effectively.
We also offer a local collection service where any item can be ordered and collected by the customer the same day or later at your discretion. This is free of charge.
You can cancel orders before they are dispatched by contacting us via telephone. Orders that have already been dispatched will need to have the products returned to us in there complete packing. The shipping costs for this will need to be paid for by the customer.
Returns are accepted
If you have any questions or concerns before or after placing orders we encourage you to contact us as soon as possible via telephone on 01827 700547 or email at email@example.com. Please provide as much information as you can.